Business communications are evolving and moving at possibly the fastest rate since a certain Mr. Bell invented the telephone in the first place, consigning the pony express to history. Likewise, IP telephony has quickly taken centre stage, reducing the once mighty digital ISDN network to a simplistic, and archaic structure. Watch the video right here to find out more about the new VoIP networks, or continue reading to see what VoIP can deliver your business.
What is VoIP?
What is VoIP?
And all the other new acronyms
VoIP literally means "Voice over Internet Protocol". In the most basic sense, it is the new generation of communication protocol, which unifies traditional mobile (GSM) communications and fixed line (PSTN/ISDN) networks into a single offering. It was born out of the advent of cloud services, where businesses and consumers began switching from on premesis solutions with large capital expenses to off site, secure, cloud services with low, ongoing service rentals. This model has redefined communications, allowing previously unattainable levels of features, services, and flexibility, for a fraction of the cost of older, more traditional systems.
Traditional phone lines are removed, and their numbers are migrated to a cloud hosting provider, who now host your phone system 'in the cloud', pushing calls down to any location with an internet connection, whether it be an office, a home worker, a mobile number, or application, or soft client applications on desktiops/laptops/tablets.
This allows businesses to chose how they work, where they work, and when they work through andvanced yet intuitive systems, whilst reducing costs and increasing productivity.
Security, Flexibility, Economy
But it isn't as secure!
And other myths busted
Everyday you hear stories about security breaches, data lost, stolen, big fines for big businesses. All this might lead a business to stick with 'old faithful' in their communication infrastructure. Other reasons for concern is reliability and fail-over in the event of outages.
In both cases, you could not be further from the truth. VoIP, whether it is on premise systems, or a fully cloud hosted solution, gives advanced security through Tier 3 hosting of systems, with bulky session border controllers (SBC) managing and preventing fraud. As well as that, the latest security updates are automatically rolled out on the network, no need for engineers to set passwords and install updates manually. AND, with the integrate systems, you can manually set allowed dialler locations, locking out fraudsters, and within that, set individual cost controls as well, managing your staff, and severely hampering the would be fraudster.
In terms of reliability, there is a 99.0% up-time, much like traditional ISDN. The difference is, that when your ISDN system goes down, you have to phone and wait an hour for a manual divert to 1 number. If the internet fails you, the cloud server already knows where to send the calls, to many locations, at once, because you already designed your fail over. Workers can take the phones home and continue, or divert to sub offices or mobiles until you are back up and running. It really is the best of all worlds.
Get a Quote
It is super easy to find out how much you could save on making the switch to VoIP now, rather than 2025 when you have to anyway. Just tell us these really basic details and we will be in contact with a no-obligation assessment of what you can avail of.
We will check what connectivity options are available to you, making a couple of assumptions about your infrastructure (but not too many). We will send you across an email with our whitepaper and a guide price for your specific needs as soon as possible, and arrange a call to discuss your requirements further.